Last updated on March 2nd, 2021
Our company cares about any feedback from the users of our apps. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our technical support team within 48 hours. As a rule all the majority of problems is solved "on the spot". Numerous positive reports concerning our specialists and products prove that perfectly well. However please read the refund policy for YeetDL.
We provide full refund of your payment in the following cases:
- Within 30 days of purchase, no questions asked!
- If you accidentally bought the software more than once.
- If you can’t activate the application on your computer due the technical reasons.
We reserve the right to decline refund requests in the following cases:
- When a user informs us about changing his decision to buy the software, saying he has uninstalled it and is not going to use it without giving any particular reasons.
- When reasons which prevent a customer from proper using of our software are stated clearly on our official site. (for example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for our applications).
- In Force majeure case, for example, if YouTube will apply changes that will make the content downloading impossible. However you can claim for the refund if you bought the license less than 60 days ago.
In such cases, if you disagree with our grounds for refund refusal, you can apply to your bank and initiate a chargeback.
Once the refund or chargeback will be processed you will not able to use the license key for activation.